Privacy Policy
Last Updated: April 2026
1. Introduction
By accessing this website and purchasing products, you agree to be bound by these Terms and Conditions. These terms apply to all visitors, users, and customers. We reserve the right to update these terms at any time without prior notice.
2. Australian Consumer Law
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL).
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You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
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You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
3. Pricing and Payments
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All prices are listed in AUD and are inclusive of GST unless otherwise stated.
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We reserve the right to change prices at any time.
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In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price and issue a full refund.
4. Shipping and Delivery
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Delivery lead times are estimates only. We are not liable for any loss or damage caused by delays in delivery by third-party couriers.
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Title and risk of the goods pass to you upon delivery to the specified address.
5. Returns and Refunds
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Change of Mind: We are not legally required to provide a refund for change of mind, though we may offer a store credit or exchange at our discretion if the product is returned unopened and in original packaging.
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Faulty Items: If a product is defective, please contact us immediately to initiate a warranty claim or return under the ACL.
6. Product Use and Compliance
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Safety: Electronics must be used in accordance with the manufacturer’s instructions. We are not liable for damage or injury caused by misuse or unauthorized modifications.
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Surveillance and Privacy: For products involving audio or video recording (e.g., smart cameras), it is your responsibility to comply with relevant state and federal surveillance and privacy laws.
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Health Data: For wearable tech, data provided is for informational purposes only and should not be treated as medical advice.
7. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website. Our total liability to you for any claim arising out of these terms is limited to the amount paid by you for the product in question.
8. Intellectual Property
All content on this website, including text, graphics, logos, and images, is our property or the property of our suppliers and is protected by Australian and international copyright laws.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State or Territory in which the business operates within Australia. You submit to the non-exclusive jurisdiction of the courts of that State.
10. Contact Information
For any questions regarding these Terms, please contact our support team via the contact form on our website.